Communication Templates
The purpose of the communication templates is to offer you pre-written language that can be used as is or customized to align with the company’s approved language.
In addition, please see below HTML converter link to help you generate text to html which you can add images, colours etc.
Editor – https://wordhtml.com/
Template link – click here
Note: Please be aware that this is an external editor. Although we have no reason to believe that any information is being copied, we would like to inform you of this fact.
Application submitted Notification (Customer submits application)
EMAIL SUBJECT: Thanks for applying
Thanks for making your application with Nimo Industries. We will be in touch with you over the next day to confirm any details and progress your application at:
If you have any questions along the way just call us on 1300 81 82 80.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
Application to Assessment (Assessment button selected in Application)
EMAIL SUBJECT: Application submitted for Assessment
Just a quick email to let you know that your Application has been submitted for Assessment. We will be in contact with you within the next two working days
If you have any questions along the way just call us on 1300 81 82 80.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
Application Approved (Sent when Approved button selected in Assessment)
EMAIL SUBJECT: Your application has been approved!
Congratulations your loan has been approved!
You will now be sent an email to with our loan agreement for your review and acceptance, but sometimes these emails might end up in your junk or spam folder because of email settings so please take a look if you don’t see it come through in a couple of hours.
If there are any items on the contract you would like to review we recommend you contact your conveyancer or solicitor, or just call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
Application Declined (Sent when Declined button selected in Assessment)
EMAIL SUBJECT: Your application has been declined
Thank you for taking the time to submit your loan application to [Lender]. We appreciate your interest in our lending services and we have carefully reviewed your application however Unfortunately in this instance your loan has been declined.
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
Application Settled
EMAIL SUBJECT: Your application has been Settled
We are pleased to inform you that your loan application with [Lender] has been settled
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
Staff Notification
EMAIL SUBJECT: Customer has updated an Application
The following Application has been updated by a customer:
{Application URL}
Staff Notification
The following Application has been updated by a customer:
{Application URL}
Customer Reminder – 1ST
NUMBER OF DAYS: 1
EMAIL SUBJECT: To Provide
We know that life gets busy, so this is a courtesy reminder that we need some more information from you. Please complete your application through your customer portal at:
{Application URL}
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
SMS CUSTOMISATION:
Here is the courtesy reminder that we need some more information from you for your recent application. Please complete your application through: {Application URL}
Customer Reminder – 2ST
NUMBER OF DAYS: 4
EMAIL SUBJECT: To Provide
We don’t want to annoy you, but we want to remind you that we need some more information from you. Please complete your application through your customer portal at:
{Application URL}
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
SMS CUSTOMISATION:
We don’t want to annoy you, but just wanted to provide a reminder that we need some more information from you for your recent application. Please complete your application through: {Application URL}
Customer Reminder – Final
NUMBER OF DAYS: 12
EMAIL SUBJECT: To Provide
This is our final courtesy reminder that we need some more information from you to complete your application. We are looking forward to helping you with the application and would be great if you could provide through your customer portal at:
{Application URL}
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
SMS CUSTOMISATION:
Here is the final courtesy reminder that we need some more information from you. Please complete your application through:
{Application URL}
Internet Banking Welcome email
EMAIL SUBJECT: Welcome to <Lender>
Thanks so much for choosing <Lender>.
Our goal is to ensure you have a great experience and get the most out of our [product/service/company].
As a first step, please follow these instructions to setup your internet banking.
{Application URL}
If there are any items you would like to discuss or review please call us on 1300 81 82 80 and we can help clarify for you.
Nimo Industries
Suite 103, 72 York St, South Melbourne VIC 3205
team@nimoindustries.com
1300 81 82 80
SMS CUSTOMISATION:
Thanks so much for choosing <Lender>.
Please follow these instructions to setup your internet banking.
{Application URL}