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Product Tab
The product tab displays the application loan and product details including the ability to change the product, discount interest rates and waive fees.
You can edit the application form by clicking on ‘Edit’. This will open a pop-up window showing the details that the customer entered during the application process, enabling you to amend the selected options.
The “Product Suitability “sub tab below refers to the Responsible lending (RG 209) question set.
The responsible lending obligations involve:
- making reasonable inquiries about a consumer’s financial situation, and their requirements and objectives
- taking reasonable steps to verify a consumer’s financial situation.
making a preliminary assessment (if you are providing credit assistance) or final assessment (if you are the credit provider) about whether the credit contract is ‘not unsuitable’ for the consumer
